Refunds & Returns Policy
Refunds & Returns Policy
Order Cancellation
You may cancel your order anytime before it ships. For changes or cancellations after payment, please contact us within 6 hours. Once shipping begins, cancellations are no longer possible.
Refunds
You are eligible for a refund or reshipment if:
-
Your order doesn’t arrive within 30 days (excluding 2–5 days processing).
-
You receive the wrong item.
-
You no longer want the item (must be unused and returned at your expense).
No Refunds If:
-
You provide an incorrect shipping address.
-
Delivery fails due to circumstances beyond our control (e.g. customs delays, natural disasters).
Return Policy
Returns are accepted within 30 days of receipt. Items must be unused and in original packaging.
To start a return, email us at [li19970813@gmail.com] with your order number and reason.
Refund Processing
Once we receive and inspect the return, we’ll notify you. Approved refunds will be issued to your original payment method.
Contact
Questions? Email us at [li19970813@gmail.com].
Policy effective as of 01/22/2025.